Shipping policy
Shipping Policy
Thank you for shopping with us! We work to process and ship your order as quickly and reliably as possible.
Order Processing
Orders are typically processed within 1–3 business days after payment is successfully received.
Orders placed on weekends or holidays may begin processing on the next business day.
Once your order has shipped, you will receive a shipping confirmation with tracking information when available.
Shipping Times
Estimated delivery times vary depending on your location and the shipping method selected at checkout.
Typical delivery time is approximately 5-10 business days after your order has been processed.
Please note that delivery estimates are not guaranteed. Carrier delays, weather, holidays, customs, and other circumstances outside our control may affect delivery times.
Shipping Costs
Shipping costs, if applicable, will be displayed at checkout before you complete your purchase.
If your order qualifies for Free Shipping, no standard shipping charge will be added at checkout.
Tracking Your Order
Once tracking information becomes available, it will be sent to the email address or phone number associated with your order.
Please allow up to 48 hours for tracking information to update after receiving your shipping confirmation.
Incorrect Shipping Addresses
Customers are responsible for providing a complete and accurate shipping address at checkout.
If you notice an error in your shipping address, please contact us as soon as possible. We cannot guarantee that an address can be changed after an order has been processed or shipped.
Additional shipping charges may apply if an order must be reshipped due to an incorrect or incomplete address provided by the customer.
Lost or Delayed Packages
If your tracking information shows that your package has not moved for an extended period, please contact us so we can assist you.
Once a package has been transferred to the shipping carrier, delivery may be subject to circumstances outside our direct control. We will make reasonable efforts to assist with locating delayed or missing shipments.
Packages Marked as Delivered
If tracking shows your package as delivered but you cannot locate it, please check around your property and with household members or neighbors.
You should also contact the shipping carrier for additional delivery information.
If you are still unable to locate your package, please contact us and we will review the situation.
International Orders
International orders may be subject to customs processing, import duties, taxes, or other fees imposed by the destination country.
Unless otherwise stated at checkout, customers are responsible for any applicable customs duties, import taxes, or fees.
Customs processing may also result in additional delivery delays.
Questions
If you have any questions regarding shipping or an existing order, please contact our customer service team and include your order number so we can assist you as quickly as possible.